Terms and conditions
Terms and Conditions of www.cristina-angeli.com
These Terms govern:
• The use of this Website;
• Any other agreement or legal relationship with the Data Controller.
Capitalized terms are defined in the relevant sections of this document. Users are encouraged to read these Terms carefully. No provision of these Terms creates an employee, agency, or partnership relationship between the parties.
Information about the Service Provider
Website provided by:
Cristina Angeli
Via Melzo 24
20129 - Milan
VAT IT08067150964
Email: cristina.angeli.beauty@gmail.com
"This Website" refers to:
• The current site, including its subdomains and any other site through which the Data Controller offers the Service.
Overview
• The use of the Service is reserved for Consumers.
• The right of withdrawal applies only to European Consumers.
TERMS OF USE
General Validity
The terms of use of this Website, unless otherwise indicated, are generally valid. Additional terms applicable in specific situations are specified in this document.
User Requirements
By using the Website, the User declares to be a Consumer.
Registration
To access the Service, the User may create an account by providing complete and truthful data. It is possible to use the Service without registration, but some features may not be available. Users are responsible for the security of their credentials and must choose a secure password. It is the User's responsibility to immediately inform the Data Controller using the provided contacts in case of a breach, disclosure, or theft of personal information.
Registration Requirements
Registration is subject to the following conditions:
• Registration via bots or automated means is not allowed.
• Each User may create only one account unless otherwise indicated.
• The account cannot be shared unless explicitly authorized.
Account Closure
The User may close the account and cease using the Service at any time:
• Using the account closure tools available on the Website.
• By contacting the Data Controller using the provided contact information.
Account Suspension and Deletion
The Data Controller reserves the right to suspend or delete the User's account at their discretion and without notice in the case of inappropriate behavior or violations of the Terms. Suspension or deletion does not entitle the User to refunds or compensation and does not relieve the User from the obligation to pay any due fees.
Website Content
All content available on this Website is the property of the Data Controller or its licensors. Despite efforts to avoid violations, in the event of third-party rights claims, Users are encouraged to contact the Data Controller using the provided contact details.
Content Rights
The Data Controller holds all intellectual property rights to the content on the Website. Users are not authorized to use the content in ways not necessary for the use of the Service. It is prohibited to copy, download, share, modify, publish, sell, license, transfer, or create derivative works from the Website content. Downloading and sharing content is permitted only for personal and non-commercial purposes, with attribution and following the Data Controller's instructions.
Copyright limitations and exclusions remain in effect as provided by copyright law.
User-Provided Content
The Data Controller allows Users to upload, share, or provide content on this Website. When a User provides content, they declare that they have the legal right to do so and confirm that such content does not violate laws or third-party rights. Specific requirements for content to be considered “acceptable” are detailed in the acceptable use section.
Rights to User-Provided Content
By providing content to this Website, the User grants the Data Controller, free of charge, a non-exclusive right to process such content for the management and maintenance of the site, as contractually provided. To the extent permitted by law, the User waives any moral rights to the provided content. The content will be treated under the same conditions applicable to other Website content.
The User is solely responsible for the content uploaded, published, or shared. The Data Controller reserves the right to filter, moderate, refuse, remove, or block such content at their discretion and without notice if it is believed to violate the Terms, the law, or third-party rights, or represents a risk to the Website or its users.
Removal of content does not entitle the User to compensation. Users agree to indemnify the Data Controller from any claims or damages arising from the provided content.
Access to External Resources
Users may access resources provided by third parties through this Website. The Data Controller has no control over such resources and is not responsible for their content or availability. The terms for using third-party resources are determined by the third parties and governed by their terms and conditions or the law.
Permitted Use
This Website and the Service may only be used for the intended purposes and in accordance with these Terms and applicable law. The User is responsible for ensuring that their use of the Website does not violate laws, regulations, or third-party rights.
The Data Controller reserves the right to protect their legitimate interests, including denying access to the Website or Service, terminating contracts, and reporting illegal activities to the competent authorities, if the User:
• Violates laws, regulations, or Terms;
• Infringes on third-party rights;
• Engages in actions that harm the Data Controller’s interests;
• Offends the Data Controller or third parties.
Terms and Conditions of Sale
Provision of Personal Data
To access or receive certain Products through this Website, Users may be required to provide personal data as indicated on the site.
Paid Products
Some Products are paid. Fees, duration, and sales conditions are detailed in specific sections of the Website. Prices, descriptions, and availability of Products may vary without notice.
Although the Website strives for maximum accuracy, representations of Products (including images, colors, and sounds) are for informational purposes and do not guarantee the actual features of the Product. Product specifications will be confirmed during the purchase process.
Offers on Products are non-binding. To complete a purchase, the User must make a binding offer, and the contract is considered concluded only after the acceptance of such offer.
Purchase Procedure
The purchase procedure includes the following steps:
1. Product Selection: Users select the desired product, specifying, if necessary, quantity and special features.
2. Review and Modification: Users can review and modify their selection, add or remove items, and, if applicable, provide special instructions (e.g., “send with a gift receipt”).
3. Access Checkout: To access the checkout area, click the corresponding button.
4. Direct Checkout: Users can complete the purchase via a direct payment service (e.g., PayPal, Amazon Pay, Google Pay). Choosing this option will redirect them to the selected payment platform.
5. Data Entry: During checkout, Users enter their contact details, billing and shipping address, and select a shipping and payment method.
6. User Account: Users with an account can confirm or modify their billing and shipping address and choose shipping and payment methods. Users without an account can create one during the purchase process, managed via Shopify. Users can review Shopify’s and the Website's privacy policies for details on personal data processing.
7. Modification and Addition: During the purchasing process, Users can modify the provided information, add a gift card, an affiliate code, or a discount (Coupon), or abandon the procedure without consequences.
8. Order Confirmation: After providing all requested information, Users must review and confirm the order, accepting the Terms and committing to pay the agreed price.
Order Submission
• Purchase Offer: Each submitted order constitutes a purchase offer. Submission of the order implies the obligation to pay the price, taxes, and any additional charges as indicated on the order page.
• Cooperation Obligation: If the Product requires specific actions from the User (e.g., providing information), the User is required to cooperate.
• Order Receipt: Once the order is submitted, a receipt will be sent. This only confirms receipt of the order and does not imply acceptance.
Order Confirmation
• Order Acceptance: Unless the order receipt explicitly confirms acceptance, the contract is concluded when the User receives confirmation of order acceptance.
• Acceptance Timing: The order will be accepted without undue delay, at the Data Controller’s discretion.
Failure to accept an order does not entitle the User to compensation. All communications related to the purchase will be sent to the provided email address.
Prices
During the purchase process, Users are informed of all applicable fees, taxes, and costs (including shipping fees). The prices indicated include all applicable charges.
Promotions and Discounts
The Data Controller may offer discounts or special promotions. Such offers are subject to the terms specified in the related section of the Website and are granted at the Data Controller’s discretion. Periodic promotions or discounts do not constitute a right for the User.
Promotions are valid for a specific period or until stocks are exhausted. Unless otherwise indicated, time limitations refer to the time zone of the Data Controller’s location.
Coupons
Coupons may be used for promotions and discounts. In the event of a breach of terms, the Data Controller may refuse to honor the coupon and take legal action to protect their rights.
Coupon Rules:
• Validity: Each Coupon is valid only if used according to the specified methods and within the specified period.
• Usage: Coupons must be redeemed in full and cannot be used partially.
• One-Time Use: One-time use Coupons can be used only once for a purchase, even if paid in installments.
• Non-Combining: Coupons cannot be combined.
• Expiration: Coupons must be used by the expiration date; after this term, they will be voided without the possibility of refund.
• Non-Commercial Use: Coupons are intended for personal use only. Reproduction, counterfeiting, and commercialization of Coupons are prohibited.
Payment Methods
Accepted payment methods are detailed during the purchase process. Some methods may involve additional conditions or costs; specific information is available in the dedicated section of this Website.
• Payments Managed by the Data Controller: Payment methods managed directly by the Data Controller involve the collection and storage of the necessary data for payment processing and legal obligations. For information on data processing, refer to the Website's privacy policy.
• Payments via Third-Party Services: Payment methods provided by third parties do not involve the collection of payment information by the Website. In such cases, payment is notified upon completion without the Website collecting data like credit card details.
• Payment Default: If a payment is not completed or is refused, the Data Controller is not obligated to fulfill the order and may seek reimbursement of related expenses or damages.
Authorization for Future Payments via PayPal
If the User authorizes the PayPal function for future purchases, the Website will store a PayPal account identification code to automatically process payments. This authorization can be revoked at any time by contacting the Owner or by changing PayPal settings.
Retention of Title
Ownership of the ordered Products remains with the Owner until full payment is received.
Delivery
• Modes and Timings: Products are delivered to the address provided by the User, according to the methods specified in the order summary. Delivery times are specified on the Website or during the purchase process. Unless otherwise indicated, delivery occurs within 30 days from the purchase.
• Delivery Check: Upon arrival of the package, Users must check the contents and report any anomalies promptly. The package can be refused if visibly damaged.
• Pick-Up at Collection Point: Users can choose to pick up their purchases at one of the collection points indicated on the Website, following the communicated timings.
• Non-Delivery: In case of errors or omissions in the order by the User, the Owner is not responsible for damages or delays after delivery to the carrier. If goods are not delivered or picked up within the stipulated time, they will be returned to the Owner, who will contact the User to arrange a new delivery attempt or other actions. Unless otherwise indicated, the cost of subsequent delivery attempts will be borne by the User.
User Rights
• Right of Withdrawal: Except for exceptions, the User has the right to withdraw from the contract within 14 days without justification. More details about the right of withdrawal are available in this section.
• Who Can Exercise the Right of Withdrawal: Users acting as European Consumers have the legal right to withdraw from online contracts within the specified period. Users who do not meet these requirements do not have such rights and will be responsible for the reduction in value of the goods resulting from handling beyond what is necessary to establish their nature, characteristics, and functioning.
Exercise of the Right of Withdrawal
To exercise the right of withdrawal, the User must send a clear communication to the Owner of their intention to withdraw from the contract. The User may use the standard withdrawal form available in the definitions section of this document, but may also express their intention in any other suitable form. It is important that the withdrawal statement is sent before the expiration of the specified deadline.
Withdrawal Deadline
• Purchase of Goods: The withdrawal deadline expires 14 days after the day on which the User or a third party appointed by them, other than the carrier, takes possession of the goods.
• Purchase of Multiple Goods or Composite Goods: If goods are ordered together but delivered separately, or if a good consists of multiple lots or pieces delivered separately, the withdrawal deadline expires 14 days after the day on which the User or a third party appointed by them, other than the carrier, takes possession of the last good, lot, or piece.
Effects of Withdrawal
The Owner will refund all payments received, including those for delivery charges, to Users who properly exercise the right of withdrawal. However, any additional costs for more expensive delivery methods compared to standard delivery will remain at the User's expense.
The refund will be processed without delay and in any case within 14 days from the notification of withdrawal. The refund will be made using the same payment method as the original purchase, unless otherwise agreed with the User. The User will not incur any costs due to the withdrawal.
Return of Goods
Unless the Owner offers to collect the goods, the User must return them to the Owner or another authorized person within 14 days from the communication of withdrawal. The deadline is met if the return of the goods occurs before the 14-day period expires. The refund may be withheld until the goods are received or until the User provides proof of return.
The User is responsible for the reduction in value of the goods resulting from use beyond what is necessary to establish their nature, characteristics, and functioning. The costs of shipping for the return are at the User's expense.
Exceptions to the Right of Withdrawal
The right of withdrawal does not apply to contracts:
• Supply of Customized Goods: Goods made to order or clearly personalized.
• Supply of Perishable Goods: Goods that are likely to deteriorate or expire quickly.
• Supply of Sealed Goods: Sealed goods that are not returnable for reasons of hygiene or health protection and that have been opened after delivery.
• Supply of Completed Services: Fully performed services, if the contract provides for payment and the performance has begun with the Consumer’s explicit consent, who agrees to forfeit the right of withdrawal.
• Supply of Services with Personal Data Commitment: Fully provided services, if the contract does not require payment but involves the provision of personal data.
UK Users’ Rights
Right of Cancellation
Users who are Consumers in the United Kingdom have the legal right to cancel online contracts (distance contracts) within 14 days, without providing reasons, unless specific exceptions apply. Users who are not Consumers do not have the right to such cancellation. For more details on cancellation rights, please refer to this section.
Exercising the Right of Cancellation
To exercise the right of cancellation, the User must send a clear statement to the Owner of their intention to withdraw from the contract. You may use the cancellation form available in the “definitions” section of this document, or make a clear statement in any other suitable form. The cancellation communication must be sent before the expiry of the stipulated period.
Cancellation Deadline
• Purchase of goods: The deadline expires 14 days after the day on which the User or a third party designated by them, other than the carrier, takes possession of the goods.
• Purchase of multiple goods or composite goods: If the goods are ordered together but delivered separately, or if a good is made up of several lots or pieces delivered separately, the deadline expires 14 days after the day on which the User or a third party designated by them, other than the carrier, takes possession of the last good, lot, or piece.
Effects of Cancellation
Users who correctly exercise the right of cancellation will be refunded for all payments made, including delivery costs, if applicable. However, additional costs for delivery methods other than the standard cheapest type will not be refunded.
The refund will be made without undue delay and in any case within 14 days from the communication of cancellation. Unless otherwise agreed with the User, the refund will be made using the same payment method as the initial purchase. No costs or fees will be applied for the refund.
Return of Goods
Unless the Owner offers to collect the goods, the User must return or deliver them to the Owner or a person authorized by the Owner, without undue delay and in any case within 14 days from the communication of cancellation. The deadline is met if the goods are handed over to the carrier or returned before the 14-day deadline. The refund may be withheld until the goods are received or until the User provides proof of return, whichever occurs first.
The User is responsible for any diminished value of the goods resulting from use beyond what is necessary to establish their nature, characteristics, and functioning. Return costs are to be borne by the User.
Exceptions to the Right of Cancellation
The right of cancellation does not apply to contracts:
• Fully performed services: After the service has been fully performed, if the performance has begun with the consumer's express request and with the awareness that the right of cancellation will be lost.
• Personalized goods: Provided according to the consumer's specifications or clearly personalized.
• Perishable goods: Which are at risk of deteriorating or expiring rapidly.
• Sealed goods: Not suitable for return due to health or hygiene reasons and which have been opened after delivery.
Brazilian User Rights
Right of Withdrawal
Unless otherwise stated below, Consumers in Brazil have the legal right of withdrawal according to Brazilian legislation. This means that the Consumer can cancel online contracts (distance contracts or contracts concluded outside commercial premises) for any reason and without justification, within 7 (seven) days from the date of conclusion of the contract or from the receipt of the product or service. Users who are not Consumers cannot benefit from these rights. The right of withdrawal can be exercised by the Consumer through the contact channels indicated at the beginning of this document and by following the instructions provided in this section.
How to Exercise the Right of Withdrawal
To exercise the right of withdrawal, the User must send the Owner a clear statement of their intention to cancel the contract. You may use the withdrawal form available in the “definitions” section of this document, but it is also acceptable to make the statement using any other suitable means. The withdrawal communication must occur before the expiry of the 7 (seven) day period.
Withdrawal Terms
• Purchase of Products: The term for withdrawal is 7 (seven) days from the receipt of the product by the User or a third party designated by the User (excluding the carrier).
• Purchase of Multiple or Composite Products: For purchases of products ordered together but delivered separately, or for a single product made up of various lots or pieces delivered separately, the term is 7 (seven) days from the receipt of the last product, lot, or piece.
Effects of Withdrawal
Users who correctly cancel a contract will be refunded by the Owner for all payments made, including, if applicable, delivery costs. However, additional costs resulting from choosing a delivery method other than the standard cheapest option offered by the Owner will not be refunded.
The refund will be made without undue delay and at most within 14 (fourteen) days from the date on which the Owner was informed of the User's decision to withdraw or from the return of the product, whichever occurs later. Unless otherwise agreed with the User, refunds will be made using the same payment method used for the initial transaction, with no additional costs for the User.
Return of Physical Products
If the Owner has not offered to collect the products, the User must return or deliver them to the Owner or a person authorized by the Owner, without undue delay and within 14 (fourteen) days from the notification of the withdrawal decision. The deadline will be considered met if the products have been handed over to the carrier or returned before the 14 (fourteen) days expire. The refund may be withheld until the products are received or until the User provides proof of return, whichever occurs first.
The User is responsible only for the diminished value of the products resulting from handling beyond what is necessary to establish their nature, characteristics, and functioning. The costs of returning the products will be borne by the Owner.
Exceptions to the Right of Withdrawal
The right of withdrawal does not apply in the following cases:
• Customized Products: Made to order according to the Consumer's specifications.
• Perishable Products: Which may deteriorate or expire quickly, making the 7 (seven) day period inadequate for return.
• Sealed Products: Not returned for health or hygiene reasons, if opened after delivery.
• Fully Performed Services: When the service has been fully performed and the performance began within 7 (seven) days of the conclusion of the contract, with the Consumer's explicit approval and with the awareness that the right of withdrawal will be forfeited after full performance of the contract.
Legal Compliance with the Right of Withdrawal in Italy and Further Information on Return Conditions
For more information regarding the right of withdrawal and applicable regulations, please refer to the Return Conditions page.
Legal Warranty of Product Compliance According to European Union Legislation
Under European law, the seller guarantees that goods sold to Consumers are compliant for a minimum period of 2 years from the date of delivery.
If Users act as European Consumers, the legal warranty of compliance applies to items purchased on this Website according to the laws of the country where they habitually reside. National laws may offer additional rights beyond those provided by European legislation.
For example, Consumers residing in France can exercise their warranty rights within two years of delivery of the goods, without needing to prove the defect or lack of conformity. For used goods, the period during which the Consumer is exempt from proof is reduced to six months.
In the event of exercising the warranty right, the Consumer can choose between requesting a replacement or repair of the defective goods, according to the conditions set by the French Consumer Code.
This legal warranty of compliance applies regardless of any additional commercial warranties offered by the Owner. Furthermore, the Consumer can exercise the warranty right for hidden defects under the provisions of the French Civil Code, choosing between contract termination and price reduction.
Consumers who do not act as European Consumers may have warranty rights based on the legislation of the country where they habitually reside.
Compliance with Contract for Consumers in the United Kingdom
Users in the United Kingdom who qualify as Consumers are entitled to receive goods that comply with the contract.
Legal Warranty of Product Compliance for Consumers in Brazil
The legal warranty on sold products (both physical and digital) is regulated by the Consumer Defense Code and follows these provisions:
• Non-durable products: 30-day warranty.
• Durable products: 90-day warranty.
The warranty period begins from the date of delivery of the product. The warranty does not apply in cases of misuse, natural events, or if the product has undergone unauthorized technical assistance not provided by this site. The warranty can be activated through the contact channels provided by this site. If necessary, the Owner will cover the costs of shipping the product for technical evaluation. The Owner may also offer a contractual warranty in addition to the legal one, with specific terms provided on this site. If such information is not available, only the legal provisions apply.
Limitation of Liability and Indemnity
Unless otherwise stated or agreed with users, the Owner's liability for damages arising from the performance of the Agreement will be excluded, limited, and/or reduced to the maximum extent permitted by applicable law.
Indemnity
The User agrees to indemnify and hold harmless the Owner and its affiliates, officers, agents, co-brand owners, partners, and employees from any claim or demand – including legal fees – made by third parties due to actions that violate these Terms, third-party rights, or laws, attributable to the User or their affiliates, officers, agents, co-brand owners, partners, and employees.
Limitation of Liability for User Activities on This Website
Unless otherwise indicated and subject to applicable legal provisions, the Owner will not be liable for damages to the User (or any third party acting on behalf of the Owner). However, this limitation does not apply in cases of death, physical or mental injury, breach of essential contractual obligations, or damages caused by willful misconduct or gross negligence, provided that the User's use of this Website has been proper and appropriate.
Unless damages are caused by willful misconduct or gross negligence or affect life and/or personal, physical, or mental integrity, the Owner will only be liable for typical and foreseeable damages at the time of contract conclusion.
In particular, the Owner does not assume liability for:
• Damages or losses resulting from interruptions or malfunctions of the Website caused by force majeure or unforeseen events, beyond the Owner's control, such as failures or interruptions in telephone, electrical, or Internet connections, website inaccessibility, strikes, natural disasters, viruses and cyber attacks, interruptions in the supply of third-party products, services, or applications.
• Losses not directly resulting from a breach of the Terms by the Owner.
• Lost profits or other indirect losses, such as commercial losses, loss of revenue, profits or anticipated savings, loss of contractual or commercial relationships, loss of goodwill, or damage to reputation.
Australian Users
Limitation of Liability
No provision of these Terms excludes, limits, or modifies any warranty, condition, indemnity, right, or protection that the User may have under the Competition and Consumer Act 2010 (Cth) or other similar state and territorial legislation that constitute non-excludable rights. To the maximum extent permitted by law, our liability to the User, including liability for breach of non-excludable rights and any other liability not excluded by these Terms, is limited, at the Owner's discretion, to a new supply of services or payment of the cost of having the services supplied again.
US Users
Disclaimer of Warranty
The Owner provides this Website "as is" and as available. Use of the Service is at the User's risk. To the maximum extent permitted by law, the Owner expressly excludes all conditions, warranties, and representations of any kind—whether express, implied, statutory, or otherwise, including but not limited to any implied warranty of merchantability, fitness for a particular purpose, or non-infringement of third-party rights. No advice or information, whether oral or written, received by the User from the Owner or through the Service will create any warranties not explicitly stated in this document.
Notwithstanding the above, the Owner and its affiliates, officers, agents, co-brand owners, partners, suppliers, and employees do not guarantee that the content is accurate, reliable, or correct; that the Service will be available, uninterrupted, and secure at any time or place; that any defects or errors will be corrected; or that the Service is free of viruses or other harmful components. Any content downloaded or obtained through the use of the Service is at the User's risk, and the User is responsible for any damage to their computer system, mobile device, or loss of data resulting from such operation or use of the Service.
The Owner does not guarantee, endorse, or assume responsibility for products or services advertised or offered by third parties through the Service or for websites or services linked via hyperlinks. Additionally, the Owner does not participate in or monitor transactions between Users and third-party providers of products or services.
The Service may become inaccessible or not function properly with the User’s browser, device, and/or operating system. The Owner cannot be held responsible for any actual or perceived damages resulting from the content, operation, or use of the Service.
Federal, state, and other jurisdictions may not allow the exclusion or limitation of some implied warranties. Therefore, the above exclusions may not apply to Users. This Agreement grants Users specific legal rights, and Users may have additional rights that vary from state to state. The limitations and exclusions under this Agreement apply to the extent permitted by law.
Limitation of Liability
To the maximum extent permitted by applicable law, in no event will the Owner and its affiliates, officers, agents, co-brand owners, partners, suppliers, and employees be liable for:
• Indirect, special, consequential, exemplary, or punitive damages, including but not limited to damages arising from loss of profits, goodwill, use, data, or other intangible losses, arising from or related to the use or inability to use the Service;
• Damages, losses, or injuries resulting from hacking, tampering, or other unauthorized access to the Service, the User’s account, or the information contained therein;
• Errors, omissions, or inaccuracies in the content;
• Personal injury or material damage resulting from the User’s access or use of the Service;
• Unauthorized access to the Owner's security servers and/or personal information stored therein;
• Interruptions or cessations of transmissions to or from the Service;
• Bugs, viruses, trojans, or similar transmitted to or through the Service;
• Errors or omissions in any content or for any loss or damage arising from the use of content posted, emailed, transmitted, or otherwise made available through the Service;
• Defamatory, offensive, or illegal conduct of any User or third party.
In no event will the Owner and its affiliates, officers, agents, co-brand owners, partners, suppliers, and employees be liable for claims, proceedings, liabilities, obligations, damages, losses, or costs exceeding what the User has paid to the Owner in the 12 months preceding or for the duration of the Agreement, whichever is shorter.
This liability limitation section applies to the maximum extent permitted by law in the applicable jurisdiction, regardless of whether the alleged liability arises from contract, tort, negligence, strict liability, or other legal theory, even if the User has been advised of the possibility of such damages.
Some jurisdictions do not allow the exclusion or limitation of incidental and consequential damages, so the above limitations and exclusions may not apply to the User. These Terms grant specific legal rights, and the User may have additional rights that vary by jurisdiction. The disclaimers, exclusions, or limitations of liability apply to the extent permitted by applicable law.
Common Provisions
No Implied Waiver
The failure of the Owner to exercise any rights or claims arising from these Terms does not constitute a waiver of such rights. No waiver can be considered definitive with respect to any specific right or other rights.
Service Interruption
To ensure optimal service, the Owner reserves the right to interrupt the Service for maintenance, system updates, or other changes, notifying Users appropriately.
To the extent permitted by law, the Owner may suspend or completely discontinue the Service. In case of discontinuation, the Owner will facilitate the extraction of personal data and information by Users, respecting Users' rights regarding continued use of the product and/or compensation, according to legal provisions.
The Service may be temporarily unavailable due to events beyond the reasonable control of the Owner, such as force majeure events (e.g., infrastructural failures, blackouts).
Resale of the Service
Users are not authorized to reproduce, duplicate, copy, sell, resell, or exploit in any way this Website or the Service, in whole or in part, without the prior written consent of the Owner, either expressed directly or through an authorized resale program.
Privacy Policy
The information on the processing of personal data is detailed in the privacy policy of this Website.
Intellectual Property
Unless otherwise specified in the Terms, the intellectual and industrial property rights, such as copyrights, trademarks, patents, and designs related to this Website, are the exclusive property of the Owner or its licensors and are protected by applicable intellectual property laws and international treaties.
All trademarks—word marks or figurative marks—and any other distinctive signs, trade names, service marks, illustrations, images, or logos associated with this Website remain the exclusive property of the Owner or its licensors and are protected by applicable intellectual property laws and international treaties.
Modifications to the Terms
The Owner reserves the right to modify the Terms at any time, properly notifying Users of such changes. The modifications will take effect from the date communicated to the User.
Continued use of the Service implies acceptance of the updated Terms. If the User does not accept the changes, they must cease using the Service and may terminate the Agreement. The previous version of the Terms will remain in effect until the User accepts the changes and may be requested from the Owner.
If required by law, the Owner will notify Users in advance of the effective date of the changes.
Exception for Consumers in France
Notwithstanding the above, any change to these Terms will be communicated in writing at least one month before it becomes effective. If a Consumer (acting as such in France) does not accept the modified Terms, they will have the right to terminate the Agreement without any prejudice and without entitlement to compensation, within four months from the date the changes become effective.
Assignment of the Contract
The Owner reserves the right to transfer, assign, dispose of, novate, or subcontract any or all rights and obligations under these Terms, considering the legitimate interests of the Users. Provisions regarding modifications to the Terms apply.
The User is not authorized to assign or transfer their rights and obligations under the Terms without the written consent of the Owner.
Contacts
All communications regarding the use of this Website should be sent to the contacts specified in this document.
Severability
If any provision of these Terms is found to be invalid or ineffective under applicable law, such invalidity or ineffectiveness will not affect the validity of the remaining provisions, which will remain valid and effective.
US Users
Any invalid or ineffective provision will be interpreted and adapted as necessary to make it valid, effective, and in line with the original intent. These Terms constitute the entire agreement between the User and the Owner regarding the subject matter and prevail over any other communications, including any prior agreements. These Terms will be applied to the maximum extent permitted by law.
European Users
If any provision of these Terms is or becomes invalid, void, or ineffective, the parties will seek to find, amicably, a valid and effective provision that replaces the invalid, void, or ineffective one. In the absence of such agreement, if provided by applicable law, the invalid, void, or ineffective provision will be replaced by the applicable legal provisions.
Notwithstanding the above, the invalidity, voidness, or ineffectiveness of a specific provision does not result in the invalidity of the entire Agreement, unless the invalid or void provisions are essential and the parties would not have entered into the contract had they known of their invalidity. In such cases, if the remaining provisions impose an undue burden on one of the parties, the relevant legal provisions will apply.
Applicable Law
The Terms are governed by the law of the place where the Owner is established, as indicated in the relevant section of this document, regardless of conflict of law principles.
National Law Precedence
Notwithstanding the above, if the law of the country where the User is located provides a higher level of consumer protection, such higher level of protection will prevail.
Exception for Consumers in Switzerland
If the User acts as a Consumer in Switzerland, Swiss law will apply.
Exception for Consumers in Brazil
If the User is a Consumer in Brazil and the product and/or service is marketed in Brazil, Brazilian legislation will apply.
Competent Jurisdiction
Exclusive jurisdiction for any disputes arising from or related to the Terms lies with the court of the place where the Owner is established, as indicated in the relevant section of this document.
Exception for Consumers in Europe
The previous provisions do not apply to Users who act as European Consumers or Consumers located in the United Kingdom, Switzerland, Norway, or Iceland.
Exception for Consumers in Brazil
The previous provisions do not apply to Users in Brazil who qualify as Consumers.
Exception for Consumers
The previous provisions do not apply to Users who act as Consumers.
Consumers in the United Kingdom
Consumers based in England and Wales may bring legal actions related to these Terms in English and Welsh courts. Consumers based in Scotland may bring legal actions in Scottish or English courts. Consumers based in Northern Ireland may bring legal actions in Northern Irish or English courts.
US Users
Each party expressly waives any right to a jury trial in any court for any dispute. Any claims under these Terms must be brought individually and no party may participate in class actions or other collective proceedings.
Post-Contractual Effectiveness
This Agreement remains valid until terminated by this Website or the User. After termination, the provisions of the Terms that by their nature should remain in effect even after the termination of the Agreement will remain valid, including, but not limited to:
• The User's grant of licenses under these Terms is perpetual.
• The User's indemnity obligation remains valid for five years from the date of termination.
• The disclaimers of liability and warranties and the provisions related to indemnity and liability limitations remain valid indefinitely.
Dispute Resolution
Friendly Dispute Resolution
Users may report any disputes to the Owner, who will seek to resolve them amicably. While Users retain the right to take legal action, they are encouraged to contact the Owner for disputes related to the use of this Website or Service, using the contact details provided in this document.
To submit a complaint, the User can email the address provided, including a brief description and, if applicable, details of the order, purchase, or account involved. The Owner will respond to the request promptly and within 2 days of receipt.
Friendly Dispute Resolution Between Users
Users may report disputes with other Users arising from the use of this Website to the Owner. The Owner will attempt to mediate to reach a consensual solution. Nonetheless, Users retain the right to pursue legal action. For disputes between Users arising from the use of the Website or Service, contact the Owner using the details provided in this document.
Consumer Dispute Resolution Platform
The European Commission has established an online platform for alternative dispute resolution, facilitating the extrajudicial resolution of disputes related to online sales and service contracts. European Consumers, or those based in Norway, Iceland, or Liechtenstein, can use this platform to resolve disputes arising from online contracts. The platform is available here.
Germany: Consumer Dispute Resolution Procedure
The Owner does not participate in alternative dispute resolution procedures with Consumers according to the German Verbraucherstreitbeilegungsgesetz.
France: Mediation
Within one year of sending a written complaint to the Owner regarding a dispute arising from these Terms, the Consumer has the right to initiate mediation proceedings before:
• An institution recognized by the French government. A list of such institutions is accessible at the following address: https://www.economie.gouv.fr/mediation-conso/mediateurs-references.
Definitions and Legal References
• This Website (or Application): The structure that enables the provision of the Service.
• Agreement: Any legally binding or contractual relationship between the Owner and the User governed by the Terms.
• Brazilian (or Brazil): Applies when the User, regardless of nationality, is located in Brazil.
• Voucher: Any code or coupon, digital or physical, that allows the User to purchase the Product at a discounted price.
• European (or Europe): Applies when the User, regardless of nationality, is located in the European Union.
• Sample Withdrawal Form: Addressed to:
Cristina Angeli
Via Melzo 24
20129 - Milano
P.IVA IT08067150964
cristina.angeli.beauty@gmail.com
Withdrawal Form
Contact Email: cristina.angeli.beauty@gmail.com
I/We hereby notify the withdrawal from the contract of sale of the following goods/services:
• Description of goods/services: ______________________________________________
• Ordered on: ______________________________________________
• Received on: ______________________________________________
• Name of consumer(s): ______________________________________________
• Address of consumer(s): ______________________________________________
• Date: ______________________________________________
(Sign only if the form is sent in paper form.)
Definitions and References
• Owner (or We): The individual or entity providing this Website and/or offering the Service to Users.
• Product: Any good or service available through this Website, including physical goods, digital files, software, booking services, and any other product defined in this document, such as Digital Products.
• Service: The service offered through this Website as described in the Terms and on this Website.
• Terms: All conditions applicable to the use of this Website and/or the provision of the Service, as described in this document and any other related documents or agreements, in their most recent version.
• United Kingdom (or UK): Applies when the User is in the United Kingdom, regardless of nationality.
• User (or You): Any individual using this Website.
• Consumer: User considered as such under applicable law.